Home Cosmetic Science Talk Formulating General Is it a trap? Formula

  • Is it a trap? Formula

    Posted by mrryan on January 27, 2022 at 3:58 am

    I found a chemist in here.
    I found her to help me make a formula , then I gave her money,she said need time to do
    After few months,she said almost done.
    After that,she lost contact until now. I gave her money until now almost 2years.
    is it normal?
    or I am into the trap already?

    *moderator edit - name removed because we don’t have the whole story & so it should be kept private for fairness.

    Unknown Member replied 8 months ago 4 Members · 3 Replies
  • 3 Replies
  • Syl

    January 27, 2022 at 3:53 pm

    Without knowledge of any details, it is difficult to offer an opinion. Standard business agreement rules should apply to your situation.
    Before buying a service, a professional company should provide you with a contract listing what they will provide for you at what cost with deadlines.
    As a client, you deserve to know when they will deliver and what they have accomplished so far. If they are not delivering on their original promise, you should have the right to a refund.

  • mikethair

    January 28, 2022 at 2:43 am
    Yes, I agree. This does not follow normal business practices.
    However, having said that the onus is on you to have some agreement in hand before making a payment. And the agreement should include the deliverables and proposed timeline.
    Did you have an agreement?
    We provide formulation services, and providing a simple agreement is certainly our practice.
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