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Preservative issue in cream
Hi all, sorry for the long post I have a cream I have been making for years and it just came to light that there is a growth problem that had been going on for what I assume is a long time but just discovered. bulk product before filling of Initial micro testing of total plate, yeast & mold, pseudomonas comes back good but a few months to a year later it seems to fail big time. The customer complained of the product turning from white to off white so I thought maybe the fragrance. We tested 6 different lots of retains ranging from mfg dates of 07/2021 to 01/2023 (still white and nice). All appeared off white but no obvious growth. Twice in the past we had complaints of brown spots and recalled those. Not sure what is causing it. I am thinking of switching the preservative to either Euxyl PE 9010 at 1% or maybe Neolone PE which is (Methylisothiazolinone (and) Phenoxyethanol) at 0.57%. I haven’t done testing yet to find out exactly what the growth is. Here is the current formulation. Would appreciate any opinions.
Water 77.58%
Liquid Germall Plus 0.7% (used to be 0.5%)
Carbopol Ultrez 21 0.1%
Propylene Glycol 3.0%
GMS-SE 2.0%
Caprylic/capric Triglyceride 2.0%
Soybean Oil 1.5%
Cetearyl alcohol (and) Ceteareth 20 2.0%
Polawax NF 0.5%
Cetyl Stearyl Alcohol 4.0%
Liquid Hydrozyled Collagen 1.0%
Matrixyl 3000 2.0%
Vitamin E oil 0.3%
Vitamin A Oil 0.01%
Hyaluronic Acid powder 0.01%
Argireline (peptide for wrinkles) 0.1%
Extract Blend in base of propylene glycol 1.0% (used in many other products and never had an issue)
Fragrance 0.1%
Triethanolamine 0.1%
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