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Help with balm cracking
Hello, I am not formally trained in this field but I have a very basic understanding and skill in cosmetic chemistry. I own a topical body care company and we are having an issue with one of our products - a balm in a twist-up deodorant style stick (bottom-fill). We’ve been manufacturing this for about 5 years in the same facility and have made no changes to the formula.
We are now running into a problem that I could use help solving. There is a protective plastic disc that covers the rounded top of the balm. When this is removed, the balm is adhering to the disc and then often cracking/separating to the point of half the stick coming out while still stuck to the top.
This is a very simple formula - shea butter, beeswax, oil, EOs, Vit E, menthol. No preservative. We’ve tried adjusting the ratio of the butters, wax, and oil, but have seen no change. Currently the butters and waxes are melted in a large melter set to 75C. When they are about 90% melted (we run about 2000oz at a time and it takes about 5 hours to fully melt), we increase the temp to 80C until it is fully melted. The temp of the final melted product is typically right around 80C when we pour.
They cool at air temperature in our warehouse, which is usually around 60F, and are capped about 3 hours later. This is the regular cap, not the protective disc cap, which we cannot modify since it is a bottom-fill container.
Wondering if it needs to cool more before pouring? This would be a challenge since it’s a GIANT melter with a pouring gun attached. It would probably take a long time to cool significantly.
Is there an ingredient that might help with this problem?
Any insight would be very helpful, thank you!
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