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Allergic reactions to cosmetics
Dear friends,
A client of mine has a shampoo formula with 3 different fragrances. Two of them (particularly one) are causing some complains. My client asked a clinical lab to run HRIPT to the 3 shampoos, plus a sample of the base without fragrance, and two major world brands. The methology is based on an index irritation score, that goes from non-irritant (from 0 to 0.2) to irritant (from 1.0 onwards). The shampoo base with no fragrance was a non irritant, as well as that same base with one of the fragrances. The shampoo with the ramaining fragrance and the leading brand were slightly irritants.
Now, this was done with a panel composed mostly of healthy volunteers, and it’s mainly done to see if there’s some irritation issue. In real life, there will be consumers that will have some sensitivity to a certain allergen, developing some sort of contact dermatitis, but that would be the few. It’s very hard to have a product that doesn’t cause some kind of reaction in some people, and I believe brands live with that (as long as this group is not big, and that the product doesn’t have any major flaw). To put some context, my client sold about 1 million of shampoo bottles, and received around 50 complaints (45 related to itchiness/redness/dandruff/etc., and 6 that showed some small wounds). I also believe people (and consumers in this context) are not able to discriminate what caused the issue, and the effect might be caused by many things, besides the shampoo (for instance, we have a high UV radiation this summer, which triggers inflammation).
Am I taking the right angle on this, by saying that brands have to live with the issue that some small group of people will show a reaction to some sensitizing agent in your formula? I hope you could tell me about your experience, especially if you have history of products that went to HRIPT and other clinical tests.
Thanks a lot!
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