HI, thanks for replies my husband has extra sensitive skin on neck he has tried all blades, creams, balms, shaving techniques etc some work for a bit but then it flares up again Belassi just the way it is I guess… thanks though… this ointment defo seemed to work the best so hopefully I will be able to copy it as cannot get it here in uk have to import from the usa…Yes his skin got hot burning sensation so will look to lower menthol Ozgirl, thanks also for base links I will have a read of them very helpful… will defo try that too Amitvedakar never knew about microwax thank you for help