Eye watering - cleansing balm

Hi friends!

Does anyone have any experience with cleansing balms/oils causing your eyes to water for quite a while after removing eye makeup? Is there a particular reason for this and can something be done to prevent it?

Formula: isohexadecane, caprylic/capric triglyceride, peg-20 glyceryl triisostearate, dextrin palmitate, synthetic wax, microcrystalline wax

Jonah Ray | Owner & Founder

build (skincare) | buildskincare.ca



  • Hi 

    in general, if you are using Tensides / Emulsifiers close to the eye there is always the possibility of irritation. 

    I don't know exactly how harsh the PEG is that is used in this formulation (from your description not very good) but to reduce or prevent that effect use a Tenside /emulsifier that is better in regard to eye irritation. (it always depends on the customer as well some react very heavily while others don't even notice) 

    Most take something like Decyl Glucoside or Caprylyl/Capryl Glucoside, the mildest ones are normally  Disodium Cocoyl Glutamate and its relatives.
    Head of Research and Development 
  • @JonahRay Your emulsifier seems to be ok. Perhaps it's the level what you should check. Also, palmitates can be a bit irritating (again, depending on the dose).
  • It might comes to texture, thicker balm may stay in your eyes longer than thinner oil. We don't have this problem with peg-20 glyceryl triisostearate. But it might be your %. I would try reduce some waxes.
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